Shipping Policy
At USA STOK, we are committed to providing you with a smooth and reliable shipping experience. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our store.
1. Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.
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If we experience a high volume of orders, processing times may be delayed.
2. Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery times:
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Domestic (USA): 3–7 business days
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International: 7–21 business days (delivery times may vary depending on the destination and customs processing).
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3. Order Tracking
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Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
4. Shipping Carriers
We work with reputable shipping carriers such as USPS, UPS, FedEx, and DHL to ensure reliable delivery.
5. Delays
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Delivery delays can occasionally occur due to factors beyond our control, such as weather, customs inspections, or carrier delays.
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USA STOK is not responsible for delays caused by shipping carriers or customs.
6. Incorrect Addresses
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Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
7. Lost or Damaged Packages
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If your package is lost or damaged during shipping, please contact us immediately at usastokcontact@gmail.com so we can assist in resolving the issue with the carrier.
8. International Shipping
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Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Contact Us
If you have any questions about our Shipping Policy, please email us at:
usastokcontact@gmail.com